Suspension mode

An overview of the suspension mode design

How does suspension mode work?

Explanation regarding suspension mode notification emails

What should I do?

Please, search for the reason for failed audit in your logs. You should try to find the errors on the affected satellite(s) starting around the timestamp mentioned in the suspension mode notification email you received.

Linux/MacOS bash

docker logs storagenode 2>&1 | grep -E "GET_AUDIT|GET_REPAIR" | grep failed
docker logs storagenode 2>&1 | grep -E "GET_AUDIT|GET_REPAIR" | grep failed

Linux/MacOS bash for redirected logs

grep -E "GET_AUDIT|GET_REPAIR" /mnt/storj/storagenode/node.log | grep failed
grep -E "GET_AUDIT|GET_REPAIR" /mnt/storj/storagenode/node.log | grep failed

Windows Docker Powershell

docker logs storagenode 2>&1 | sls "GET_AUDIT|GET_REPAIR" | sls failed
docker logs storagenode 2>&1 | sls "GET_AUDIT|GET_REPAIR" | sls failed

Windows GUI Powershell

sls "GET_AUDIT|GET_REPAIR" "C:\Program Files\Storj\Storage Node\storagenode.log" | sls failed
sls "GET_AUDIT|GET_REPAIR" "C:\Program Files\Storj\Storage Node\storagenode.log" | sls failed

Windows Powershell for redirected logs

sls "GET_AUDIT|GET_REPAIR" "x:\storagenode\node.log" | sls failed
sls "GET_AUDIT|GET_REPAIR" "x:\storagenode\node.log" | sls failed

Once you have found the error(s), search for threads mentioning these errors on the forum so you can find what are the steps to fix the error. Once you have fixed the error that led your node to get suspended, it should get unsuspended fairly soon after and you should start seeing new uploads for that satellite in your logs, which indicates that the node is no longer suspended.

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Wallet address for storagenode